Privacy Policy

Your privacy matters. This policy explains what information Producer Drip collects, how it's used, and what choices you have.

What We Collect

When you visit the store, place an order, or sign up for emails or SMS, we may collect:

• Name, email address, shipping address, and phone number when you place an order or subscribe
• Payment information — processed securely by Shopify Payments and never stored on our servers
• Browsing behavior on our site via cookies, Shopify analytics, and Facebook Pixel
• Email engagement data via Klaviyo when you open or click emails we send
• Phone number and SMS consent if you opt in via our store popup

How We Use It

• To fulfill and ship your orders
• To send order confirmations, shipping updates, and customer service communications
• To send marketing emails if you've opted in — you can unsubscribe any time
• To send SMS notifications about new releases and exclusive drops if you've opted in — reply STOP any time to unsubscribe
• To improve the store experience and understand how people use the site
• To run targeted advertising via Facebook and Instagram

Third Party Services

We use the following services that may process your data:

• Shopify — our store platform. Handles checkout, payments, and order management.
• Klaviyo — email and SMS marketing platform. Stores your contact info and tracks engagement.
• Facebook Pixel — tracks site visits and conversions for ad optimization on Facebook and Instagram.
• Printful — our print-on-demand fulfillment partner. Receives your shipping information to fulfill orders.
• Coinbase Commerce — cryptocurrency payment processing. Handles crypto transactions securely.

Cookies

We use cookies to keep your cart active, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings but some features may not work correctly.

Your Rights

You have the right to access, correct, or delete your personal data. To make a request, email us at sales@producerdrip.com If you're located in the EU or California, additional rights may apply under GDPR and CCPA respectively.

Data Retention

We retain order and customer data as required for legal and accounting purposes. Marketing data is retained until you unsubscribe or request deletion.

Contact

Questions about this policy? Reach us at sales@producerdrip.com